Frequently Asked Questions

Everything you need to know about MenuScan QR menu system

General

General Questions

MenuScan is India's leading QR code menu solution for restaurants. We help you create digital menus that customers can access by scanning a QR code with their smartphone. No app download required!

No! Customers simply scan the QR code with their phone camera. The menu opens instantly in their mobile browser. No app download, no registration required.

We serve 100+ cities across India including Delhi NCR, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Jaipur, Lucknow, and many more. Our support team is also available.

Absolutely! MenuScan works for restaurants of all sizes - from small cafes to large chains. Our pricing is affordable starting at just ₹129/month with a 7-day free trial.
Pricing

Pricing & Plans

  • Free Trial: ₹0 for 7 days (no credit card required)
  • Basic Plan: ₹129/month
  • Full Service Plan: ₹249/month

Yes! We offer a 7-day free trial with full features. No credit card required. Cancel anytime during the trial period.

Yes, you can cancel anytime. No cancellation fees. Your service continues until the end of your billing period.

No hidden fees whatsoever. The price you see is what you pay. Transparent pricing with all features included in your plan.
Technical

Technical Questions

MenuScan is built on latest tech stack, and hosted on secure infrastructure.

Yes! MenuScan works on all modern smartphones (iPhone, Android) and tablets. Our menus are mobile-first and responsive.

Not at all! Our dashboard is designed for restaurant owners, not developers. If you can use WhatsApp, you can use MenuScan.

Yes! We use SSL/TLS encryption, secure hosting, regular backups, and follow industry best practices. Your data is safe and protected.
Setup

Setup & Installation

Most restaurants are live within 5-10 minutes! Just sign up, add your menu items, generate QR code, and you're ready to go.

After adding your menu, click "Generate QR Code" in your dashboard. Download the high-resolution QR code and print it to display on tables.

Yes! Contact our support team and we'll help you migrate your existing menu. We can import from Excel, PDF, or manually enter for you.

Yes! We provide free onboarding training via video call, phone, or email. Plus we have video tutorials and documentation.
Features

Features

Yes! Update prices, descriptions, and availability anytime. Changes reflect instantly for all customers. No reprinting needed.

Absolutely! Upload high-quality images for every menu item. Visual menus increase orders by up to 30%.

Yes! Our multi-location feature lets you manage all your branches from one dashboard. Perfect for chains and franchises.
Support

Support

We provide email support (support@menuscan.in), phone support (+91 8863911247), and chat support. Priority support for paid plans.

Monday to Friday: 9 AM - 6 PM IST. Email support available 24/7 with response within 24 hours (Priority: 2 hours).

Yes! We'll help you set up your account, import menu, generate QR codes, and get started. Free onboarding for all customers.

Hotels & Hospitality

Hotels, Resorts & Hospitality

Yes! MenuScan is a perfect contactless dining software for hotels. Place QR codes in hotel rooms to let guests browse your in-room dining menu and place orders directly from their phone. It works as a digital guest room guide for resorts too — guests can view amenities, restaurant menus, and services all in one place.

Absolutely! Deploy QR codes for poolside and sunbed service, spa areas, lobby restaurants, and in-room dining. Each location gets its own unique QR code that maps orders to the correct area. Perfect for resorts that need an amenity booking system integrated with food ordering.

Yes! While MenuScan is headquartered in India, our platform supports multi-currency and works globally. Hotels in Dubai, UAE, and other international locations can use our contactless dining solutions with pricing in their local currency.
Automation & Efficiency

Restaurant Automation & Efficiency

MenuScan is restaurant automation for labor shortages. By enabling self-service ordering via QR codes, you eliminate the need for dedicated order-taking staff. Customers place orders directly, freeing your team to focus on food preparation and service delivery. This can reduce staff time by up to 40% and save 2–3 hours per day — a significant way to reduce restaurant labor costs.

Yes! Digital ordering eliminates miscommunication between waiters and kitchen staff. Customers select exactly what they want with special instructions, and the order goes directly to the kitchen display in real time. This reduces order errors in the kitchen by up to 90% — no more wrong dishes or missed modifications.

Visual menus with high-quality food photos increase average order value (AOV) in cafes and restaurants by 25–30%. Customers browse the full menu at their own pace, discover items they might have missed, and are more likely to add extras. QR code ordering also improves table turnover rate in busy restaurants because customers order faster without waiting for a server.

Traditional restaurants spend ₹3,000–5,000/month on menu printing, lamination, and design. With MenuScan's digital menu management SaaS, you update prices, add seasonal items, or change your entire menu instantly — all without printing a single page. That's an annual saving of ₹36,000–60,000. It's also sustainable restaurant technology for 2026 that reduces paper waste.

The best way to automate your restaurant is to start with digital ordering and kitchen coordination. MenuScan replaces manual order-taking with a QR code ordering system for restaurants, automates kitchen notifications via real-time alerts, and streamlines table management. You can set up contactless ordering in 10 minutes — no technical skills required. It's the best app-free ordering system for cafes and restaurants.
Comparison & Buying

Comparison & Buying Guide

MenuScan offers affordable restaurant billing software starting at ₹129/month. All plans include digital menu management, QR code generation, table management, order processing, kitchen notifications, and staff management. Premium plans add payment integration, multi-business support, and priority support. Start with our free trial digital menu software — no credit card required. View full pricing.

MenuScan is India's most affordable cloud-based POS for restaurants with features that compete with international solutions. Unlike many alternatives, MenuScan offers restaurant table management software, GST billing software for restaurants in India, real-time kitchen notifications, and multi-business support — all in one platform starting at ₹129/month. Read our detailed QR ordering system comparison.

Yes! MenuScan includes built-in GST billing software for restaurants in India. Tax calculations are automatically applied to orders, and you can configure GST rates per your business requirements. Perfect for restaurant management software in Mumbai, Delhi, Bangalore, and all Indian cities.

Absolutely! You can try our live demo instantly — no sign-up required. Browse a sample restaurant menu, add items to cart, and experience the complete ordering flow. For a personalized walkthrough, contact our sales team to request a demo tailored to your restaurant's needs.

Still Have Questions?

Our support team is here to help!

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